Shipping Policy

Shipping Directly to You
To keep our premium steady-release matrix affordable and skip the traditional retail markups, we ship The Clean Collar directly from our manufacturing partner to your doorstep.

Processing & Shipping Times

  • Order Processing: Please allow 1 to 2 business days for our team to process and pack your order.
  • Delivery Time: Standard shipping to the United States typically takes 7 to 12 business days after processing.

Tracking Your Order
Once your order leaves the warehouse, you will receive a shipping confirmation email containing a tracking number. You can use this number on our "Track Your Order" page to see real-time updates on your delivery.

Please note: Occasionally, transit times may be slightly delayed due to peak seasons, postal network strain, or extreme weather. If your order has not arrived within 15 business days, please contact us immediately and we will resolve it for you.